Fully Custom Uniforms: MOQs, Lead Times and How Quoting Works
The real minimum order quantity, lead time and quote-validity window for a uniform made specifically for your team, rather than decorated onto existing stock garments.
Minimum order and lead time
A fully custom uniform — a garment made to your own design or specification, rather than an existing stock item with your logo added — has a minimum order of 200 units per style or design.
The estimated lead time is 60 days. That clock starts once artwork, sample, price and payment are all confirmed — not from the date you first enquire, since getting to that confirmed state (sampling, revisions, sign-off) takes its own time beforehand.
How the quote works
Any reference pricing shown up front is an estimate, not a final quote. A formal quote — covering your specific garment, quantity and placement — is only issued after your enquiry has been reviewed by a person, and once issued it's valid for 7 days. After that window, price or lead time may have changed and needs to be reconfirmed before you commit.
Cancelling or changing an order
Before artwork has started, you can request a cancellation at no charge. Once digitising or proofing has started, the setup fee becomes non-refundable. Once you've approved the proof and production is under way, the order can't be cancelled for a change of mind — a change requested after approval may need a new quote and a recalculated delivery date instead.
Anything faulty, misprinted, or not matching what you approved is handled under the Australian Consumer Law regardless of which stage production has reached.
Ready to order, or have a specific job in mind?